M_CONCEPT THE REVOLUTIONARY DENTAL MANAGEMENT MODEL

M_Concept

The revolutionary dental management model

M_Concept is a unique management model developed by MBA dental® . It is based on the differentiation of dental offices, through excellence and innovation.

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Auteur(s) Laura San Martin
Éditeur EDRA EDITION (English language)
Date 07/10/2022
Pages 264
Taille 17x24
Type Broché
ISBN 9781957260150

Description détaillée : M_Concept

Have you ever wondered what factors make a dental office successful?

M_Concept is a unique management model developed by MBA dental®. It is based on the differentiation of dental offices, through excellence and innovation.

In this book, you will take a journey with the author, Dr. Laura San Martín, her team, and people who will inspire you, through the fundamentals guiding you towards a more efficient dentistry

À PARAÎTRE OU DERNIÈRE PARUTION DANS LA MÊME CATÉGORIE :

Sommaire : M_Concept

1. STRATEGY_What you should know before starting

  • Strategy is a pattern in a stream of decisions
  • Building a solid foundation: MVV
  • Your dental clinic´s strategic diagnosis
  • The CANVAS model in dentistry: your
  • Business Model in one step
  • The Decalogue of Success: The 10 Keys to the M_CONCEPT Model

2. DIFFERENTIATION_Effective communication in dentistry Everything is marketing

  • Communication strategies in dentistry
  • The value proposition
  • Patient Centric Model: patient focus
  • Satisfaction and loyalty
  • Your most valuable intangible asset: your personal brand.
  • Marketing plan for your dental clinic

3. ANALYSIS_The importance of measurement

  • What is not measured is not improved
  • The importance of measurement
  • The Golden Triangle: internal and external analysis of your dental practice
  • Finance for non-financiers
  • Pricing and treatment margins
  • Key indicators in the dental clinic: Key Performance
  • Indicators (KPIs)
  • Profitability and productivity of the dental practice

4. CORE_Your dental clinic’s greatest asset

  • It’s all about teamwork
  • Corporate culture
  • Leadership in dentistry
  • Team satisfaction: motivation and engagement
  • Communication
  • Organization chart
  • Self-management: area for personal growth

5. INNOVATION_The key to progress Innovating is thinking differently

  • Innovation process in the dental clinic
  • Innovation in the management model
  • Innovation in the patient experience
  • Technological innovation
  • Investment and ROI (Return on Investment) for innovation

6. EXCELLENCE_A new way of understanding dentistry

Excellence is in everything you do

  • Excellence is an attitude
  • The quality formula
  • Patient journey
  • The quality method
  • Continuous improvement cycle
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